Master Control Operator

Who are we?

Founded in Australia in 2010, 5stream has been at the forefront of video streaming technology. Our team operates a fully equipped, Melbourne-based Master Control Service and global virtual Master Control services to ensure QoS and reliability on streams from all over the world.

5stream assists clients with streaming workflows for sports events and performing arts, interactive webinar solutions for corporate and government clients, and installed solutions for funeral houses, wedding venues, and places of worship.

5stream has decades of experience in producing, delivering, and distributing premium online content for local and global organisations to viewers all over the world. At the core, we strive towards a simple goal: delivering innovative and world class solutions, integrations and support in the online video space.



The Opportunity

We are looking for experienced and up-and-coming Master Control Operators to join our growing team and assist in the delivery of hundreds of sports, arts and broadcast events each week.



As a Master Control Operator at 5stream, you will bridge the gap between broadcast and streaming workflows through work with the Australian Football League, National Basketball League, Cricket Australia, Emergency Management Victoria, The Australian Ballet and many more.



This role is a good opportunity to get your foot in the door of a rapidly growing Broadcast Services company, expand your skills in live streaming and traditional broadcast workflows.



Please note that this is a casual role, and requires availability on weekends for regular shifts. Saturday and Sunday evenings are typically our busiest time, so please take this into consideration before throwing your hat into the ring.



Master Control Operator responsibilities are:

Oversee the ingest, delivery and QA of broadcast events throughout the 5stream business alongside other Master Control Operators

Perform basic troubleshooting steps where applicable, and escalate issues to Supervisors on-call as required

Quickly and clearly communicate with clients and stakeholders regarding issues, QA faults or other issues with events

Maintain and regularly update the fault log, and escalate any recurring or significant faults to management

Work as a team within Master Control to divvy up work, collaborate and make every stream a success



Key Requirements:

A keen interest in live broadcast, IT and/or content delivery

Previous exposure to video streaming technologies (via RTMP, SRT, MPEG-TS or equivalent standards) is preferred but not essential

Keen eye for detail

Strong communication abilities

Strong proficiency in computer systems



If this sounds like you, apply today! We will be reviewing applications on an ongoing basis.