Campaign Operations Specialist

About the Job

Great opportunity to join Australia's most distinctive FTA & web-streaming
Embrace and learn new technology around Adobe Experience Platform (AEP)
Hybrid / remote working / FT Perm Role

At SBS, we embrace difference and we welcome applications from people of all backgrounds.
We also acknowledge the unique contribution that Aboriginal and Torres Strait Islander peoples make to our society and our workplace through their enduring and continued connection to land, sea, sky and community.

About Us

SBS is one of the world's most unique and innovative media organisations, producing trusted, meaningful and engaging content that exists for all Australians to inspire, support and celebrate the diversity of our multicultural society.
Our purpose, for the last 40 years, has reflected and explored the evolving diversity of Australia, investing in initiatives to deepen its connections with communities, sharing their stories and giving a voice to those often unheard, with the aim of increasing understanding and respect of the differences that make up Australia.

SBS is a truly distinctive network, showcasing multicultural, multilingual and First Nations stories otherwise untold in the Australian media.

The Role

Reporting to the Marketing Automation Manager, this role will see you working on a wide range of campaign programs connecting subscribers with our unique, brilliant and engaging streaming content. Our team is professional, adept, inclusive, and supportive. We maintain a great set of modern tools and take pride in our ability to collaborate and deliver smart technical solutions.


About you

Ideally you will be:

A strong background working for a brand owner, or an agency (or both), designing and implementing carefully measured, omni-channel campaigns
3 years using Adobe Campaign, designing and implementing campaign programs end to end across the entire campaign lifecycle.
Email development (responsive EDM template design), and working with JavaScript frameworks such as Angular, Node.js, markup languages, CSS etc.
Working with Adobe Campaign data to do targeting, actions, flow control activities, connectors, and set up deliveries
Building and integrating Adobe Campaign with other software and services
Designing and implementing test plans (A/B and multivariate)
Building reporting for stakeholders
Developing metrics and tracking integrated campaign effectiveness, utilising built-in system reporting and system audits
Developing data queries
Scripting, or use of compiled, or interpreted languages like Python
Strong written and verbal communication skills
Strong problem-solving and diagnostic skills
Deep understanding of what drives consumer response and value
Ability to collaborate with others, educate, train, and share knowledge
Ability to articulate complex technical designs to non-technical stakeholders.


Highly regarded

Certifications in Adobe MarTech Products
Experience maintaining, developing, or optimising data structures
Knowledge of regular expressions, text editors, both common and open source tools
Ability to maintain or develop data with SQL, No-SQL, SQ-Lite, etc.
Developing and implementing RESTful APIs to synchronise relational databases with other resources and data structures
Knowledge of SEO and SEM, Google Analytics, Customer Journey Analytics
Contributions to community projects
BI Tools Experience, e.g. Tableau, PowerBi, etc. (desirable).
Knowledge of Adobe Journey Optimizer, Adobe Target, CDP, DMP, AEP, Analytics
An ability to design meaningful experiences for program subscribers and make recommendations to optimise programs
An ability to make ongoing improvements in campaign workflows and enhance new and existing data points, improve attribution, personalisation, etc.
Experience measuring program concepts and methods, subscriber experience, developed insight and effects
Ability to develop intelligent and innovative approaches to achieve stronger engagement

Some of the reasons to consider working with us:

The people! a genuine sense of feeling included (we truly celebrate and welcome difference!) and being part of one of the most inclusive companies in Australia!
The culture and the engagement of our workforce, we are proud to have an employee engagement score of 82% with low levels of employee turnover.
A brand that is not only recognisable but trusted and established, we have been broadcasting for over 40 years and we’re not done yet!
We offer a range of benefits from, health care checks, salary packaging, Employee Assistance Programme, flexible work arrangements and discounted gym membership nationally with Fitness Pass.
We also love to promote from within! we have allocated funds to do just that and help with training gaps when moving from role to role.

Want to learn more? Then hit apply and take the first step to applying not just for another job but a possible whole new career in a purpose led organisation!

Not quite the right role for you? No problem, how about popping your details into our talent pool? Email us at [email protected] to let us know what roles would be of interest to you and we will keep you informed of when they arise! (If you no longer want to be listed in our talent pool, then just email us and let us know and we will remove your detail).

For other opportunities within our organisation please visit our careers website SBS Careers - Working at SBS

Working at SBS

Reosonable Adjustments

SBS recognises that everyone is unique, and you might require some adjustments to ensure you have the best opportunity to apply and put your skills forward for consideration. If we can make some adjustments to the SBS recruitment/interview process to better enable you to shine, then please contact [email protected] and let us know.

Adjustments may include but are not limited to: alternative application methods, interview setups, physical requirements, guidance for trans or gender diverse applicants, specific interview availability times and more.

To find out more about reasonable adjustments with SBS, please view our video here.

We are shortlisting applications as they come in, so don’t delay, apply today!

To apply online, please go to http://sbs.com.au/careers